| Frequently
Asked Questions
Q. How do I make a claim?
A: Claim Forms are available on line. You can
download PDF versions of these forms by selecting "Claim
Forms" in the Customer Service menu opposite. Once the
form is printed, both you and your doctor should complete,
sign and post it to us at the address shown.
Q. I have lost my insurance policy.
How do I get a duplicate?
A: Call us on 02 274 9797 (Mon to Fri 8.30am
to 5pm) or click on "contact us" button in
the menu above.
Q. How can I pay for my premium
if I have missed my local agent?
A: Call us on 02 274 9797 (Mon to Fri 8.30am
to 5pm) for further information.
Q. If I renew my coverage by
direct debit and I change bank accounts, how do I notify
you?
A: Call us on 02 274 9797 (Mon to Fri 8.30am
to 5pm) or click on "contact us" button in
the menu above.
Q. How do I contact you to tell
you if my address or contact telephone number changes?
A: Click on "Contact Info Changes"
in the Customer Service menu opposite or call us on
02 274 9797 (Mon to Fri 8.30am to 5pm) .
Q. When are my premiums due and
how do I have to pay?
A: Call us on 02 274 9797 (Mon to Fri 8.30am
to 5pm) for further information.
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